Frequently Asked Questions
Q1. How can we trust that your Company is Professional?
A1. Empire Relocation Is the Best In class Service Provider Our Aim Is to Be The Best Company In class And we Provide the best customer service we also provide you the option of paying the complete amount on delivery of your goods .
Q2. Let us have your mode of contact relating to any query ?
A2. To Confirm Your Order Please Contact the head Office is there for your convenience.
Q3. How much time should I allow before contacting the moving company?
A3. 24 Hrs.
Q4. How much time does a pre-move survey take at my home?
A4. Usually three hours.
Q5. How do I know what I can and cannot take with me?
A5. Our Field Officer will assist you in the process.
Q6. Why do I need insurance if everything is packed professionally?
A6. Items can get damaged due to unforeseen circumstances like accidents or any natural disaster in the moving process.
Q7. What is insurance coverage based on?
A7. On the declared value, which can be calculated easily with assistant of Field Officer.
Q8. What are my responsibilities during the moving process?
A8. Provide documents like transfer letter or joining letter and copy of RC book for your vehicle moving.
Q9. What type of containers will be used to transport?
A9. Sorry, we dont use containers, We have modeled specially designed Portable Home.
Q10. How long packing and loading take at my residence?
A10. Normally, One room takes three hours and so on.
Q11. What is it that cannot be loaded on to the vehicle?
A11. Some possessions like pets, Liquids/Oils, inflammable items will not be allowed to be loaded on to the vehicle.
Q12. How can I move my car?
A12. We have special Vehicles to transport your car.
Q13. How can I cook, As my utensils are packed?
A13. We provide meal coupons of star hotels to our executive clients.
Q14. Let us have your mode of contact relating to any query ?
A14. Our Head Office Number is there for your convenience.